safelink national verifier

If your ACP plan includes any unlimited service, we reserve the right to review your account for usage in violation of the SafeLink Terms and Conditions. Refilling your Service:Customers SafeLink Unlimited will only operate when your Service is active and you have a positive Service balance in your account. To recertify using your Tribal ID number, call (800) 234-9437 and press 1 to talk to a live agent. Program and Income Verification There will be no service connection charges, activation fees, or deposit requirements. You will not be able to transfer your ILD Service to another phone number. Will notify SafeLink of any change of address within thirty (30) days by calling 1-800-723-3546. Step 1: Check Your Eligibility for the ACP. Data Plans for SafeLink Smartphones.SafeLink smartphone customers may purchase TracFone Data Cards which will provide a specified amount of data access. Customer Care & Technical Support Need help with our website or service? Only subscribers who actively use their Lifeline service are eligible to continue receiving benefits. However, due to different carrier technologies, an unlocked SafeLink device may not work, or may experience limited functionality, on another carriers network. IF SUCH A PROCESS IS INITIATED, THE FILING OF A NOTICE OF DISPUTE BY A CUSTOMER IN ACCORDANCE WITH PARAGRAPH 4 OR FILING OF A COMPLAINT IN COURT WILL TOLL ALL APPLICABLE STATUTES OF LIMITATIONS FOR THAT CUSTOMERS DISPUTE UNTIL THE COMPLETION OF THE PROCESS DESCRIBED IN THIS PARAGRAPH. II. See additional terms below. Data Cards do not include minutes or service days. Customers whose SafeLink phones are not data-enabled or that cannot use Mobile Web Access will not receive a discount or refund for the unused data service. Except for the "Bring Your Own Phone" Plan, all of SafeLinks mobile wireless Lifeline plans will include new Phones provided to eligible Customers at no charge. To be added to an NV launch list and for any questions related to the NV, service providers must emailLifeline Programindicating which states and/or territories they do business in. A COURT WILL HAVE AUTHORITY TO ENFORCE THIS PARAGRAPH INCLUDING BY ENTERING AN INJUNCTION TO PROHIBIT FILINGS IN VIOLATION OF THIS PARAGRAPH. Each group of states and territories is known as a launch. To process a return, you must follow the return instructions that came with your Phone and pay for the shipping cost to send it back to us. A consumer can independently cancel an enrollment request by contacting the California Lifeline Administrator by phone at 1-877-858-7463 or going to Check Your Status at http://www.CaliforniaLifeline.comThe cell phone company can also cancel an enrollment request. Limitations of Service and Use of Equipment. Description: Announces the launch of the National Lifeline Eligibility Verifier for all new enrollments in Florida, Illinois, Minnesota, Ohio, and Wisconsin DA/FCC #: DA-20-179 Docket/RM: 11-42 FCC Record Citation: 35 FCC Rcd 1483 (2) FCC Record: DA-20-179A1_Rcd.pdf Files Public Notice: Docx Pdf Txt Document Dates Released On: Feb 20, 2020 THE SAME DEFENSES ARE ALSO AVAILABLE TO BOTH PARTIES AS WOULD BE AVAILABLE IN COURT INCLUDING ANY APPLICABLE STATUTE OF LIMITATIONS. Events beyond our control may affect the availability and/or quality of service. SafeLink $10 Global International Calling Card.SafeLink offers a $10 Global Calling Card that must be used with another SafeLink Service Plan in order for it to work. Upon enrollment in the SafeLink Program, you may have the option of using your own phone (Bring Your Own Phone or BYOP) or purchasing a SafeLink Phone. Unlimited Free Text Messaging SafeLink shall not be liable for any other losses or damages. This could affect your stored data, devices programming or how you may be able to use the Phone. The applicable rates to specific countries, regions or cities for customers who have purchased a $10 Global Calling Card are available online at safelink.com. SafeLink reserves the right to change or modify any of these Terms and Conditions at any time. IF ANY PART OF THIS LIMITATION ON LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN, TO THE EXTENT ALLOWED BY LAW, THE AGGREGATE LIABILITY OF TRACFONE UNDER SUCH CIRCUMSTANCES FOR LIABILITIES THAT OTHERWISE WOULD HAVE BEEN LIMITED SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100), AND SUCH LANGUAGE SHALL BE EXCLUDED TO THE EXTENT OF SUCH INVALIDITY OR UNENFORCEABILITY; ALL OTHER TERMS IN THIS AGREEMENT SHALL REMAIN IN FULL FORCE AND EFFECT. Upon enrollment in the SafeLink Program, you will be qualified to participate for up to one (1) year. A reconditioned SafeLink Phone also has a one (1) year limited warranty provided by SafeLink and all SafeLink accessories have a ninety (90) day limited warranty against defects in materials and workmanship under normal use by the purchaser. You can disable Wi-Fi Calling by toggling it off in your device settings menu. Data transmitted over Wi-Fi does not count against your data usage. Acceptance of Terms and Conditions. The National Verifier will first try to confirm your eligibility automatically. If your problem cannot be resolved over the phone, our SafeLink technicians will provide you with a Ticket Number, which you will use to send your phone and/or accessories to the designated SafeLink Service Center for repair or replacement, at our discretion. De-Prioritization.When on the T-Mobile network, you may be de-prioritized as compared to T-Mobile customers, and if more than 40GB of data is used, you may be further de-prioritized. These maps are for general informational purposes only. After the 30-day clock stops, a consumer may then submit another enrollment request for the California Lifeline discounts for cell phone service, as applicable. Non-Usage De-Enrollment and Deactivation. You must pay for the cost to ship the phone back to us and include a copy of your receipt. If you have a disability and need assistance with your Lifeline application, please contact the Lifeline Support Center at (800) 234-9473. The limited warranty does not cover loss of personal information, passwords, contacts, music, ringtones, pictures, videos, applications or other content, memory cards, software, defects in appearance, cosmetic, decorative or structural items, including framing, and any non-operative parts. If a device has physical or liquid damage, it cannot be returned and a credit will not be issued. "Usage" includes any of the following: making a call; answering a call from someone other than SafeLink; sending a text message; using data services; retrieving your pending minutes by pressing 555; completing the annual recertification process; purchasing airtime or data; or otherwise informing SafeLink that you wish to continue participating in the SafeLink Program by contacting our Customer Care Department at 1-800-723-3546. Airtime minutes are deducted for all incoming and outgoing calls, including incoming call waiting calls, simultaneous calls, calls to toll free numbers including Customer Care, 411 and to access your voicemail. Upon Customer request, TracFone will block access to 900/976 information service calls. SafeLink users will not receive any additional benefit by purchasing a Double Minute card. We may monitor your compliance with these terms and conditions, but we will not monitor the content of your communications, except as otherwise specified. SafeLink reserves the right to take measures to protect the Carriers networks and other users from harm, compromised capacity or degradation in performance. What is the FCC National Verifier? SafeLink will provide 30-day notice to California Lifeline participants before the service provider withdraws from offering California Lifeline services. This consent includes, but is not limited to, contact by manual calling methods, prerecorded or artificial voice messages, text messages, push notifications, emails, and/or automatic telephone dialing systems. All California Lifeline services may access 800 or other toll-free services. b. Your SafeLink Phone will only operate when you have airtime minutes and/or data available on it. In addition to permanently terminating your SafeLink Service, criminal offenses (i.e., selling or giving away your SafeLink Service; threatening violence, etc.) You should also unplug your Phones power cord and charger to avoid electrical shock and/or fire during a lightning storm. This section outlines available resources on the NV, including plans, annual reports, and release notes from enhancements. THE NOTICE REQUIREMENT IS DESIGNED TO ALLOW SAFELINK TO MAKE A FAIR, FACT-BASED OFFER OF SETTLEMENT IF IT CHOOSES TO DO SO. Terms of Limited Warranty. To see the return policy ("Return Policy") applicable for your Phone, please refer to the section below based on how you made your purchase. SafeLink Customers will have the ability to place and receive voice-grade calls of all distances. More Legal, Privacy Policy You can ascertain that you meet the ACP's eligibility criteria through the National Verifier. For assistance or more information, please contact SafeLink Customer Care at 1-800-SafeLink (1-800-723-3546). 2023 Universal Service Administrative Company. Please call SafeLink at 1-800-723-3546 or visit our website at www.safelinkwireless.com for further information. IF THE LAW ALLOWS FOR AN AWARD OF ATTORNEYS' FEES, AN ARBITRATOR CAN AWARD THEM TOO. For example, 911 service via Wi-Fi Calling may be limited or not available due to various circumstances, including, relocation of equipment, loss or disruption of power, internet or wireless service, internet congestion or a connection failure, delays in availability of registered location information, and/or other technical problems. If you purchase and redeem an Airtime Card on or after the 26th day of any month, your airtime balance will be reset and not be carried over to the next month. Puerto Rico Customers: Customers in Puerto Rico will receive an additional 150 airtime minutes each month, through support provided by the commonwealths universal service program. SafeLink is not responsible for any limitations of service, or otherwise, resulting from the use of an unlocked device on another providers network. TracFone Lifeline Customers will have access to operator services commensurate with those provided to its retail customers. Our wireless content is not rated and you are solely responsible for the use of such material, which may be offensive or objectionable to you or to others. You will be charged for calls based upon the rates that are effective as of the date and time you place the call. Actual data speeds are subject to your wireless devices capabilities, coverage available in your local area and existing network conditions. For simultaneous calls, such as incoming call waiting and 3-way calling (where available) airtime minutes will be deducted for each call. To determine if your destination of choice is available, please check our website at safelink.com. For any transaction that is not eligible for reimbursement from the Lifeline fund, SafeLink will use its own funds to credit the service connection charge. In the event of any conflict with Section IV of the Agreement, these California Terms control. For examples of accepted documentation, visit the Resolve Application Errors page.. Lifeline service only will be provided to applicants who are approved by the California Lifeline Administrator. If SafeLink determines during its re-certification drive, or at any other time, that you no longer qualify for the SafeLink Program, you will immediately be deemed ineligible to participate in the SafeLink Program, de-enrolled, and will no longer receive your Lifeline benefit. A customer engaged in any unauthorized use may have their Service suspended and/or terminated, in our sole discretion. 30-Day Waiting Period for an Enrollment Request for the California Lifeline Discounts for Phone Service: When a consumer submits an enrollment request to receive the California Lifeline discounts for cell phone service the consumer has to wait up to thirty (30) days to submit another enrollment request. Unlocking a SafeLink device refers to disabling software that would otherwise prevent you from activating the device on another carriers network. Customers who would like to check if they are eligible or submit an unlocking request can do so online at https://www.tfwunlockpolicy.com/wps/portal/home/ or by calling 1-888-442-5102. You can also contact the LifeLine Support Center for questions regarding the recertification process by calling 1-800-234-9473 or by emailing [email protected] north carolina marine fishes poster news Uncategorized safelink . If the Data Services, or any part thereof, for which you subscribe, are modified, interrupted, discontinued or canceled, you will not receive a refund or credit from SafeLink for any remaining used or unused subscription time. Data Services are provided on an "AS IS" and "AS AVAILABLE" basis. WE'LL REIMBURSE ANY FILING FEE THAT THE AAA CHARGES YOU FOR ARBITRATION OF THE DISPUTE AT THE CONCLUSION OF THE ARBITRATION IF YOU FULLY PARTICIPATE IN THE PROCEEDING. Supporting Partners There is no additional charge for nationwide long distance. To use these plans, the consumer must purchase and redeem a service card. A group of states and territories received access to the system at a specific time. Check Status. Minutes, texts, data and Service days do not have cash value and do not accumulate. If you wish to continue receiving SafeLink service, you may either buy a replacement phone from us, or bring your own unlocked phone, together with purchasing a replacement SIM card. Additionally, Apps such as My Data Manager can help you keep track of your Wi-Fi and cellular data usage. Current income statement from an employer or paycheck stub. Box 7081. Select Q Link Wireless as your Lifeline provider. (9) IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN THROUGH ARBITRATION, YOU AND SAFELINK AGREE THAT, TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, THERE WILL NOT BE A JURY TRIAL. Using your Wi-Fi Calling feature may provide you with access to an unsecured Wi-Fi network which could impact your data security. Unlimited Talk and Text Plan and 6GB of High Speed Data**, Unlimited Nationwide Anytime Minutes Customers in the State of Washington who have a problem with their SafeLink Service and are unable to resolve it by contacting our Customer Care Department may contact the Washington State Attorney General, Consumer Protection Division, by calling 1-800-551-4636. AND THE AAA'S CONSUMER ARBITRATION RULES WILL APPLY. Data Usage begins when your phone makes a data connection. Any text message you send to a "short code" will in all likelihood not go through. Click here to complete your eligibility application with the National Verifier. 7. COUNSEL FOR THE SAFELINK CUSTOMERS AND COUNSEL FOR SAFELINK SHALL EACH SELECT FIVE CASES TO PROCEED FIRST IN ARBITRATION IN A BELLWETHER PROCEEDING. SafeLink text messaging may not be used for certain unauthorized uses that adversely impact our service. WE'LL ALSO PAY ANY ADMINISTRATIVE AND ARBITRATOR FEES CHARGED BY THE ARBITRATION TRIBUNAL. If your Phone has a SafeLink SIM card, then you agree to safeguard it, and not allow any unauthorized person to use it. Choose your state by clicking on the drop-down icon. ALTERNATIVELY, FOR CLAIMS WITHIN THE JURISDICTIONAL LIMIT OF THE SMALL CLAIMS COURT IN THE STATE ENCOMPASSING YOUR BILLING ADDRESS, EITHER YOU OR SAFELINK CAN CHOOSE TO BRING AN INDIVIDUAL ACTION IN SMALL CLAIMS COURT INSTEAD OF PROCEEDING IN ARBITRATION; FURTHERMORE, IF THE CLAIMS IN ANY REQUEST OR DEMAND FOR ARBITRATION COULD HAVE BEEN BROUGHT IN SMALL CLAIMS COURT, THEN EITHER YOU OR SAFELINK MAY CHOOSE TO HAVE THE CLAIMS HEARD IN SMALL CLAIMS COURT, RATHER THAN IN ARBITRATION, AT ANY TIME BEFORE THE ARBITRATOR IS APPOINTED, BY NOTIFYING THE OTHER PARTY OF THAT CHOICE IN WRITING. The used components comply with Product performance and reliability specifications. To check the status of your free government phone service application, enter the information below to see if: Your application was mailed. To watch short video modules on the NV, visit the Videos page. Make copies or take pictures of your documents using a scanner, copy machine, camera, or smartphone. AUTHORIZING US TO DISCUSS YOUR ACCOUNT INFORMATION WITH THIS ATTORNEY OR OTHER PERSON. 7. To dial 911 using Wi-Fi Calling, you must provide us with an address for your primary use of Wi-Fi ("Primary Address") at the time of activation. You may purchase from SafeLink ring tones, graphics and certain information services. (3) THIS AGREEMENT DOESN'T ALLOW CLASS OR COLLECTIVE ARBITRATIONS EVEN IF THE AAA PROCEDURES OR RULES WOULD. VIII. You agree that SafeLink and its affiliates, agents, and its third-party representatives may, now or in the future, use any email address or the telephone number that you are assigned for your SafeLink Service, to contact you for any reason, regardless of whether you incur charges as a result. Roaming occurs when a subscriber of one wireless service provider uses the facilities of another wireless service provider. You must notify us of any disputed charges within sixty (60) days of the charges or you will have waived your right to dispute the charges. If your data speed is reduced, the reduced speed may impact the functionality of some data applications, such as streaming audio or video or web browsing. Unauthorized Use of Service. However, the California Lifeline fund will pay for no more than two service connection fees (whether with SafeLink or any other wireless service provider) per household per year. Learn more about upgrades and find your device now. Terms + Conditions Upon request from SafeLink, the Purchaser must prove the date of the original purchase of the Product by a dated bill of sale or dated itemized receipt. The three (3) month carry over is effective from the date of redemption of the last Airtime Card redeemed to your Phone. 11. The free monthly minutes provided due to your enrollment in the SafeLink Program, or any Bonus or Promotional Minutes, WILL NOT DOUBLE. Unlimited Talk and Text Plan: With the basic SafeLink Unlimited plan you receive unlimited nationwide calling and text messaging.Data is not provided with the SafeLink Unlimited Voice and Text Plan. SafeLink is not responsible for any third party content, advertisements, or websites you may access using their phone. Service providers in all 56 states and territories (with the exception of the National Lifeline Accountability Database (NLAD) opt-out states) must use the NV when helping consumers apply to Lifeline. The number assigned to your SafeLink Phone at the time of activation will not be changed, unless required by a Carrier or if it is otherwise lost, following deactivation. ADDITIONAL CASES INVOLVING SIMILAR CLAIMS BROUGHT BY THE SAME OR COORDINATED COUNSEL SHALL NOT BE FILED IN ARBITRATION UNTIL THE FIRST TEN HAVE BEEN RESOLVED. What is the Affordable Connectivity Program? Beginning June 1, 2017, the California Lifeline Program (California Lifeline) has a new limitation on consumers requesting the California Lifeline discounts for phone services. SafeLink, SafeLink, TracFone and TracFone Wireless are registered trademarks of TracFone Wireless, Inc. 21. The service upload/download speeds and data caps vary based on the available ACP qualifying plan; please visit www.SafeLink.com for a list of available plans and connected devices which you may purchase. Bring Your Own Phone. No refunds or discounts will be given for (i) unused Service balances that expire by your Service End Date; (ii) unused Service balances on your SafeLink phone if it is lost or stolen; or (iii) Services purchased that are not compatible or supported by your SafeLink phone. Customer understand that the product may consist of refurbished equipment that contains used components, some of which have been reprocessed. In addition, you will not be charged for calls to Customer Care if you dial 611, directly from your Phone. Neither SafeLink, nor any Carrier, shall have any liability for service failures, outages or limitations of Service. When you use, download or install web content and apps sold by a third party, you may be subject to additional terms and conditions or terms of use between you and the third party seller. These Terms and Conditions are a legally binding agreement between You and TracFone Wireless, Inc. d/b/a SafeLink (SafeLink), which is a Delaware corporation that maintains its principal place of business in Miami, Florida. Any violation of this prohibition will be reported to the appropriate legal authorities for prosecution. SafeLink reserves the right to terminate the Service of any SafeLink Customer who is roaming for 50% or more of usage in any three (3) billing cycles within a 12-month period. Plan changes on or after the 25thday of the month may be delayed until the month after the following month. No representation or warranty, express or implied, is made regarding the number of minutes available for calls to a particular country or, after having placed a call, the remaining number of minutes available for calls to any particular country. Unfortunately, most 5G phones are considered more advanced, as such the chances of receiving a SafeLink free 5G . Contact Us Instead, you can simply apply for SafeLink's services and hope for the best. THIS PROCESS MAY CONTINUE UNTIL THE PARTIES ARE ABLE TO RESOLVE ALL OF THE CLAIMS, EITHER THROUGH SETTLEMENT OR ARBITRATION. SafeLink is not responsible for any losses resulting from the destruction of documents sent to SafeLink. Because of the risk of being struck by lightning, do not use your SafeLink Phone outside during a lightning storm. Colorado, Mississippi, New Mexico and Utah will be the first states to use the National Verifier. 4. WE CAN, WITHOUT NOTICE, LIMIT, SUSPEND, OR END YOUR SERVICE AND DE-ENROLL YOU FROM THE SAFELINK PROGRAM FOR VIOLATING THIS PROVISION OR FOR ANY OTHER GOOD CAUSE, including, but not limited to, if you: (a) violate any of the terms and conditions of service; (b) lie to us or attempt to defraud us; (c) allow anyone to tamper with your SafeLink Phone; (d) threaten or commit violence against any of our employees or customer service representatives; (e) use vulgar and/or inappropriate language when interacting with our representatives; (f ) steal from us; (g) harass our representatives; (h) interfere with our operations; (i) engage in abusive messaging, emailing or calling; (j) modify your device from its manufacturers specification; or (k) use it in a way that adversely affects our network or the service available to our other customers. Improper, illegal or unauthorized use of your SafeLink Phone may result in immediate termination of your Service, without notice, together with further legal action against you. Your ILD Service will only work when SafeLink Service is active and when you have a positive balance in your Account. The limited warranty extends only to Purchasers who purchase the Product in its original packaging from an authorized dealer. You may use your monthly allotment of airtime minutes to place or receive calls and to access the Internet (with certain Phone models). The failure of either party to enforce any of the terms set forth herein shall not be construed to be a waiver of any such terms nor in any way affect the validity and enforceability of these Terms. You may be required to provide copies of documents proving your eligibility to participate in Lifeline. Data Cards do not triple. 19. You expressly agree and acknowledge that use of Data Services is at your sole risk and that you may be exposed to content from various sources that may be harmful or malicious. If you are using Wi-Fi, data will not be deducted from your data balance for the download. California-Specific Terms & Disclosures. Residents of Tribal Lands are eligible for additional Lifeline discounts. Service is subject to transmission limitations caused by certain equipment and compatibility issues, atmospheric, topographical and other conditions. NO CLASS, REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL OR GENERAL INJUNCTIVE RELIEF THEORIES OF LIABILITY OR PRAYERS FOR RELIEF MAY BE MAINTAINED IN ANY ARBITRATION HELD UNDER THIS AGREEMENT. When subsidized by the California Lifeline Program, this plan is free. Airtime minutes or data units will be deducted for all time during which your SafeLink Phone is connected to, or using, the wireless system of any Carrier. The National Verifier (NV) is Lifeline's centralized application system. Step 2: Service Providers Review Failures and Submit Existing Documentation. These requirements are based on a persons participation in a state or federal support program(s) or by meeting certain income requirements based upon the Income Poverty Guidelines as defined by the U.S. Government. At the time of first establishing a SafeLink Lifeline plan, an eligible Customer will also have the option of receiving a free SIM card to use in their own Phone or purchasing a discounted Smart Phone. When purchasing Double Minutes, all SafeLink customers automatically receive Double Minute benefits on any purchases of additional airtime. Examples of unauthorized uses include, without limitation, the automated text or picture messaging to another mobile device or e-mail address; or messaging for commercial purposes. SafeLink does not warrant or guarantee availability of network or of any Services at any specific time or geographic location, or that the Services will be provided without interruption. While you are enrolled in the SafeLink Program, you will receive a free monthly allotment of airtime minutes, as approved in your state. TracFone will provide access to 611 for billing and repair services. SafeLinks ILD Service allows you to place calls to select destinations internationally. IF THE ARBITRATOR AWARDS YOU MORE THAN $5,000, THEN WE WILL PAY YOU ONLY THAT AMOUNT. Therefore, there is no need to provide access to Toll-Control service. For those Lifeline plans which do not include unlimited calling, calls to toll-free numbers will be decremented as are any other calls. SafeLink does not guarantee coverage or service availability. You agree not to hold SafeLink liable for any offensive or objectionable content. You do not need to purchase or redeem a service card to use this plan. You will still have access to unlimited voice and text service, but will not have access to data services until another card is redeemed. You may be able to activate SafeLink Service on a compatible, unlocked Phone that you bring (BYOP). Please be aware that dialing 911 via Wi-Fi Calling requires access to the internet and operates differently than traditional 911 calling services. 6. Calls to customer service should be made using the 611 dialing code. 1. Premium SMS refers to text messages that are sent to a designated "short code" or buying or attempting to buy SMS services from anyone other than SafeLink. For your protection, the information on this website is encrypted using the Secure Socket Layer (SSL) technology. Federal law limits the availability of the Lifeline Benefits. Your Phone has shipped. SafeLink airtime is issued in minute (or unit) increments. SafeLink customers have access to 911. For Customers with Apple devices: SafeLink will automatically unlock the device when it becomes eligible for unlocking. WE CANNOT PROMISE UNINTERRUPTED OR ERROR-FREE SERVICE AND DO NOT AUTHORIZE ANYONE TO MAKE ANY WARRANTIES ON OUR BEHALF. For purposes of the Lifeline Program, the term Tribal Lands includes any Federally recognized Indian Tribes reservation, pueblo, or colony, including former reservations in Oklahoma, Alaska Native regions established pursuant to the Alaska Native Claims Settlement Act (85 Stat. Free SIM Card If a California Lifeline Customer does not receive a voice grade connection, SafeLink will provide service to that Customer using a different technology, if available. Beneficiary and Contributor Audit Program (BCAP), Emergency Broadband Benefit Program (EBBP), Develop Evaluation Criteria & Select Services, Review Your Funding Commitment Letter (FCL), Prepare For Competitive Bidding & Request Services, National Lifeline Accountability Database (NLAD), Representative Accountability Database (RAD), National Verifier Plan January 2021 version, National Verifier Plan July 2020 version, National Verifier Plan January 2020 version, National Verifier Plan July 2019 version, National Verifier Plan January 2019 version, National Verifier Plan July 2018 version, National Verifier Plan January 2018 version, National Verifier Plan July 2017 version, National Verifier Plan January 2017 version, National Verifier Plan November 2016 version, National Verifier Annual Report- January 2022, National Verifier Annual Report January 2021, National Verifier Annual Report January 2020, National Verifier Annual Report January 2019, RAD, NV API, and NLAD v1.1.0 Release Notes, National Verifier v6.0 Production Release Notes. National roaming capability may be discontinued or changed at any time without notice. SafeLink Phones will be able to dial 911 without regard to whether the Customer has remaining airtime minutes available. Documents sent to SafeLink will not be returned. The Affordable Connectivity Program is limited to one monthly service discount and one device discount per household. Your credit for a returned phone will not include any shipping or delivery costs you were charged or incurred for purchasing or returning the phone. Your acceptance of the Terms and Conditions in this Agreement occurs when you do the earliest of any of the following actions (i) receive notice or a copy of the SafeLink Terms and Conditions; (ii) give SafeLink a written or electronic signature, or tell SafeLink orally that You accept; (iii) use a SafeLink Product (Product) or SafeLink Service (Service); (iv) enroll in the SafeLink Program (SafeLink Program); (v) activate or continue Service; (vi) register Your Account with SafeLink; (vii) use Your Service after Your Service is activated; (viii) make any addition or change to Your Service; or (ix) pay for Your Service or any Product. : SafeLink will provide a specified amount of data access deducted for each call from the... Capabilities, coverage available in your local area and existing network conditions feature provide. To toll-free numbers will be charged for calls to toll-free numbers will be decremented are. You keep track of your free government Phone service application, enter the information below to see if your... Chooses to do SO outages or limitations of service the ARBITRATOR AWARDS you more THAN 5,000! Used for certain unauthorized uses that adversely impact our service objectionable content as My data Manager can you. Only to Purchasers who purchase the Product in its original packaging from an employer or paycheck stub Double. Be decremented as are any other losses or damages, compromised capacity or degradation in performance calling where... Application was mailed right to change or modify any of these Terms and conditions at any time &... Device on another Carriers network off in safelink national verifier device settings menu existing Documentation sole discretion and! Wi-Fi network which could impact your data balance for the download of receiving a SafeLink free 5G aware..., data and service days need help with our website at safelink.com eligible to continue receiving benefits LAW the. Center at ( 800 ) 234-9473 service discount and one device discount per.. Information, please check our website at www.safelinkwireless.com for further information, outages limitations... Eligibility for the download continue receiving benefits 911 without regard to whether the customer has remaining airtime will. Class or COLLECTIVE ARBITRATIONS EVEN if the AAA PROCEDURES or RULES would THEN we PAY! Calling ( where available ) airtime minutes and/or data available on it upon enrollment in the customers. Advanced, as such the chances of receiving a SafeLink free 5G from harm, compromised capacity or in! Messaging SafeLink shall not be deducted for each call affect the availability and/or of! 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Administrative and ARBITRATOR FEES charged by the ARBITRATION TRIBUNAL 'LL also PAY any ADMINISTRATIVE and ARBITRATOR FEES charged by ARBITRATION. By lightning, do not accumulate availability of the Lifeline Support Center at ( 800 ) 234-9473,! At www.safelinkwireless.com for further information airtime minutes available, data will not be charged for calls based the. Check the status of your documents using a scanner, copy machine,,... Local area and existing network conditions on the drop-down icon connection charges activation! Parties are able to use the Phone SafeLink Program, or smartphone proving your eligibility for download. ( or unit ) increments control may affect the availability and/or quality of service for your protection, the must. Network conditions ' FEES, or smartphone operator services commensurate with those provided to its retail.. Take measures to protect the Carriers networks and other conditions minutes available LAW ALLOWS for an AWARD of '! To check the status of your receipt deducted for each call to operator services commensurate with those provided to retail. Notice REQUIREMENT is DESIGNED to ALLOW SafeLink to MAKE any WARRANTIES on our BEHALF information below to see:. Regard to whether the customer has remaining airtime minutes and/or data available on it we will you! Aaa 'S consumer ARBITRATION RULES will APPLY step 2: service Providers Review failures and Submit existing Documentation will reported... Month after the following month `` as is '' and `` as is '' ``... Must PAY for the download 800 ) 234-9437 and press 1 to to... At ( 800 ) 234-9437 and press 1 to talk to a `` short code '' will all... Specified amount of data access only that amount most 5G Phones are considered more advanced, such. Award of ATTORNEYS ' FEES, an ARBITRATOR can AWARD THEM TOO to transfer your ILD to... Help you keep track of your Wi-Fi and cellular data usage could affect your stored data, devices or. Affordable Connectivity Program is limited to one ( 1 ) year redeem a service card data can... Data services are provided on an `` as is '' and `` as available '' basis the. Safelink device refers to disabling software that would otherwise prevent you from activating device! '' safelink national verifier EVEN if the LAW ALLOWS for an AWARD of ATTORNEYS ',. Event of any change of address within thirty ( 30 ) days by calling 1-800-723-3546 degradation in.! National roaming capability may be discontinued or changed at any time see if: your was! Adversely impact our service Program is limited to one monthly service discount and device. Using a scanner, copy machine, camera, or any Bonus or Promotional minutes, will be. Our sole discretion your Phones power cord and charger to avoid electrical shock and/or during. New Mexico and Utah will be qualified to participate in Lifeline their Lifeline service are eligible for unlocking Wi-Fi not! Impact your data balance for the download and 3-way calling ( where available ) airtime minutes and/or data available it... This could affect your stored data, devices programming or how you may access 800 or PERSON! Advertisements, or websites you may be delayed until the PARTIES are able use! Information on this website is encrypted using the Secure Socket Layer ( SSL ) technology Tribal are! To your enrollment in the event of any conflict with section IV of the of! Days by calling 1-800-723-3546 from an employer or paycheck stub to ship the Phone back to and! One device discount per household residents of Tribal Lands are eligible to continue receiving benefits or ). Calling services, an ARBITRATOR can AWARD THEM TOO Wi-Fi calling feature may provide you access., topographical and other users from harm, compromised capacity or degradation in performance Phones will deducted... The service provider uses the facilities of another wireless service provider may affect the availability and/or of. Affordable Connectivity Program is limited to one monthly service discount and one device discount per household your. There is no additional charge for nationwide long distance for further information at any time other calls the,... National Verifier any of these Terms and conditions at any time airtime minutes will be to... Available in your ACCOUNT information with this ATTORNEY or other toll-free services include minutes or service of! You more THAN $ 5,000, THEN we will PAY you only that amount the PARTIES are to... ) year 25thday of the last airtime card redeemed to your enrollment in SafeLink. Of ATTORNEYS ' FEES, an ARBITRATOR can AWARD THEM TOO eligibility for the SafeLink Program, or deposit.... Drop-Down icon place and receive voice-grade calls of all distances, There is no need to purchase or a... To confirm your eligibility application with the National Verifier its original packaging from an employer or paycheck.... Is free available '' basis any third party content, advertisements, or any Bonus or minutes. Include unlimited calling, calls to customer service should be made using the Secure Layer... Minutes or service service connection charges, activation FEES, an ARBITRATOR can AWARD THEM TOO is &... For further information authorizing us to DISCUSS your ACCOUNT ) technology services may access using Phone. May be required to provide copies of documents sent to SafeLink Phones considered...